International norm ISO (International Organization Standard) 9000 born in year 1979, collecting and unificando the norms of the various world-wide Countries.
It was adopted in Europe in 1987, and known in Italy the next year. Previously every nation adopted own norms of quality, creating difficulty for the production companies, which had to be inquired and to adapt just the Organizational System favouring the various norms.
In order to obviate to this barrier, the national organisms of standardization of numerous world-wide States founded the ISO with the scope to facilitate the world-wide commerce, unificando the norms. The national agencies of European standardization are combine in the CEN (European Committee to you of Standardization) ⁹ and are held to recepire norms ISO with status of national norm, in compliance with the common rules established.
The Italian normative agency is the UNI (Italian National Agency of Unification); recependo norms ISO, in Italy these become norms UNI EN ¹⁰ ISO. The same ones, are recepite in Germany from the DIN (Deutsche Institut Normung).
In the 1994 large review of the norms was one before, creating norms ISO 9001:1994, ISO 9002:1994 (for the companies without activity of planning) and ISO 9003:1994 (for the companies of services) that it pushed many companies to demand the certification to the various certificatori agencies. These norms were but too much complex (ISO 9001 contained 24 points), especially for the companies with activity of planning to their inside; for this reason in the 2000 they endured an ulterior review and they came joined in international norm ISO 9001:2000.
This last one, together to ulterior norms ISO 9000:2000 and ISO 9004:2000, takes the name of Vision 2000.

Family ISO 9000:2000 comprises therefore the following international norms:

• ISO 9000:2000. It describes to the foundations of the systems of management for the quality and of specific the terminology.
• ISO 9001:2000. Specific requirement of the systems of management for the quality. It is the used norm when it is necessary to demonstrate the ability to an organization in supplying produced that they satisfy requirement of the customers, those of ambles prescribed applicable and those to you established from the same organization.
• ISO 9004:2000. It supplies of the lines guides on the application of the systems of management for the quality, holding account is of the effectiveness that of the efficiency of the same ones. Beyond including the process of continuous improvement of the performances of the organization, it not only considers the satisfaction of the external customer (previewed in ISO 9001), but of all the interested parts.

The certification of the system of management of the quality for the companies can be demanded to forehead of norm ISO 9001.
Later on to an inspecting verification carried out near the center and the operating units of the organization, the certificatore agency (which the certification is an independent organism) rilascia.
Figure 2,1 Vision 2000

Source: Dayco Europe SpA (2004) ¹¹

• Note 9: The Countries members of the CEN are Low Austria, Belgium, Denmark, Finland, France, Germany, Greece, Ireland, Islanda, Italy, Lussemburgo, Norway, Countries, Portugal, United Kingdom, Czech Republic, Spain, Sweden and Switzerland.
• Note 10: EN: in order to identify the norms recepite from the CEN.
• Note 11: Course on the quality held near the society Dayco Europe SpA, Chivasso (TO) in day 25,03,2004, from the Director of the Quality, Sig. Paggiarin

 

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